The Restorative Justice Approaches to Elder Abuse Project and the Elder Abuse Response Team have received provincial, national and international attention including requests for information from England, Scotland, South Korea, New Zealand, and the United States of America and have been cited as “Best Practices”.

  • Dr. Leslie Tutty, University of Calgary, cited the Elder Abuse Response Team as a “Best Practice” (2008)
  • F. Desroches and A. Wister, in Changing Demographics and Elder Abuse, the Challenge Facing Police Services in Canada recommend that the Elder Abuse Response Team be a model for police services across Canada (2007)
  • The Elder Abuse Response Team is nominated for the Service Awards for Geriatric Excellence, Team Achievement in "recognition of exemplary service and outstanding contributions to the health, independence and quality of life of seniors" (2006)
  • Canadian Council on Health Services Accreditation identified the Restorative Justice Approach to elder abuse in Waterloo Region as a "best practice” (2003)
  • National Center on Elder Abuse listed the Restorative Justice Approaches to Elder Abuse as a “promising practice” (2003)

Selected Awards

  • City of Waterloo's Senior of the Year Award (2016)
  • Nomination for the Ministry of Citizenship and Immigration Amethyst Award, recognizing “contributions to making a difference in the lives of Ontarians” (2008)
  • Ontario Network for the Prevention of Elder Abuse Volunteer Award for recognizing and appreciating “dedication to the prevention of elder abuse” (2007)
  • Nominee for the Systems Partnership Award for the Ontario Association of Community Care Access Centre Awards for Excellence Program (2006)
  • Ovation Award of Excellence, Community Care Access Centre of Waterloo Region (2005)
  • Zonta Club's Woman of Achievement Award for “outstanding contribution to seniors” (2004)
  • General Proficiency Award, Registered Nursing Diploma (1984)


  • “Thank you for organizing such a wonderful event and training opportunity. Arlene has such vast experience and knowledge in regards to circle conferencing, restorative justice and elder abuse.” (2012)

  • “The information I received, especially by Arlene, will be very useful to our RJ program… and our community. Thank-you Arlene for doing the hard work for us:) namaste, mai” (2012)

  • "Arlene Groh is a pioneer who is breaking new ground in the prevention of and response to elder abuse.” (The Standard, College of Nurses of Ontario, Spring 2007)

  • “Groh's work with older adults was the experiential foundation of the development of an innovative project in Waterloo, Ontario where restorative justice processes are used to address abuses of the elderly by their caregivers” (E. Elliott and R. Gordon, ”New Directions in Restorative Justice Issues, practice, evaluation" 2005)

  • "Congratulations on a very distinguished career in community development! As a direct result of your energy, interest and talent older adults are better served all over Ontario and beyond. Thanks for your tenacious pursuit of justice for the older adult on behalf of all of us!" (Margaret Janzen, Crown Attorney 2008)

  • It is as a direct result of Arlene's passionate commitment to supporting the rights of seniors to live with dignity and respect that our community has developed the capacity to fulfill its responsibilities to care for its vulnerable seniors.” (Kim Voelker, Senior Director, Client Services, Waterloo Wellington CCAC 2008)

  • "Arlene's vision, dedication and commitment to educating the community and for providing direct client support to older adults experiencing elder abuse are truly gifts to our community. The time and effort she has contributed over the years is well recognized, and will benefit all those working with older adults. Arlene's professionalism and caring spirit are demonstrated by her guiding principle, “Aging with honour, dignity and respect”. (Acknowledgment in Elder Abuse: What You Need To Know, 2nd edition, Waterloo Region Committee on Elder Abuse 2008)